Privacy Policy

Information We Collect

To fulfill orders, respond to inquiries, and comply with legal requirements, we may collect the following information:

  • Name, email address, and contact details

  • Shipping and billing addresses

  • Order details, including product selections, quantities, and customization details

  • Business information provided for wholesale orders (such as business name and resale certificate, when applicable)

Payment information is not stored or processed directly by Sorelle Fiore & Co. Payments are securely handled by third-party platforms such as Etsy and Stripe.

How We Use Your Information

We use the information collected to:

  • Process and fulfill orders

  • Communicate about orders, invoices, or inquiries

  • Provide customer support

  • Maintain business and tax records

  • Comply with legal and regulatory obligations

We do not use your information for unsolicited marketing, and we do not sell personal data.

Information Sharing

We only share information when necessary to operate our business and fulfill orders. Information may be shared with:

  • Payment processors (such as Etsy or Stripe) to securely process transactions

  • Production and fulfillment partners, only when an order is produced or shipped directly by a vendor

  • Shipping carriers, solely for the purpose of delivering your order

Only the minimum information required to complete the transaction or delivery is shared.

Wholesale & Tax Information

For wholesale transactions, resale or exemption certificates may be collected to support tax-exempt purchases. These documents are retained solely for tax compliance and record-keeping purposes and are not shared with third parties except as required by law.

Data Retention

We retain personal and business information only as long as necessary to fulfill orders, maintain records, and comply with legal or tax obligations.

Your Rights

Depending on your location, you may have rights regarding your personal information, including access, correction, or deletion. For purchases made through Etsy, Etsy’s privacy policies apply and Etsy handles privacy-related requests. For wholesale inquiries or direct orders, you may contact me using the information below.

Contact

If you have questions about this Privacy Policy or how your information is used, please contact:

Sorelle Fiore & Co. 🌐 www.sorellefioreco.com